Thank you for purchasing a ticket to attend a YWCA Canberra (She Leads) event. By purchasing a ticket, you confirm your acceptance of the following terms and conditions. If you have purchased multiple tickets, you agree to these terms on behalf of all attendees, who are also required to comply.
Refund Policy
If you are unable to attend the event, please notify us promptly by contacting sheleads@ywca-canberra.org.au. A full refund is available for cancellations made via email at least seven (7) days prior to the scheduled event.
No refunds will be provided for cancellations received within seven days of the event.
Card fees will not be refunded:
- 1.4% + 30c for domestic Visa/Mastercard transactions
- 1.75% + 30c for domestic AmEx transactions
- 2.9% + 30c for international transactions
If you are unable to attend, you may transfer your ticket to another person by emailing sheleads@ywca-canberra.org.au with the replacement attendee’s details no later than 48 hours before the event. Dietary requirements cannot be accommodated within the seven (7) days prior and the regular menu will be served in such cases.
Event Changes or Cancellation
YWCA Canberra reserves the right to relocate, reschedule, or cancel the event due to unforeseen circumstances. If the event is cancelled, you will receive a full refund. If the event is rescheduled or relocated, tickets will remain valid for the new date or location, or you may request a refund if you cannot attend.
Participation Policy
YWCA Canberra is committed to creating safe and welcoming spaces for conversations about women in leadership. We expect all attendees, speakers, partners, and organisers to help foster an inclusive and respectful environment.
Harassment of any kind—directed towards event attendees, speakers, partners, or organisers—is strictly prohibited and will not be tolerated.
Harassment includes, but is not limited to:
- Offensive verbal or online comments related to gender, gender identity or expression, age, sexual orientation, disability, physical appearance, body size, race, religion
- Public display of sexual imagery
- Deliberate intimidation, stalking, following, or unwelcome photography/recording
- Sustained disruption of proceedings
- Inappropriate physical contact or unwanted sexual attention
Partners and speakers are also expected not to use sexualised imagery, activities, or materials in connection with YWCA Canberra events.
Event organisers may take any action deemed necessary, including issuing warnings or expelling offenders from the event without entitlement to a refund.
If you experience or witness harassment, or have any concerns, please notify a member of the event team. You can also report concerns to the YWCA Canberra team at sheleads@ywca-canberra.org.au or (02) 6185 2000.
Code of Conduct & General Behaviour
Disruptive behaviour or breach of these terms may result in your removal from the event without refund.
Photography & Media Consent
By attending, you consent to being photographed, filmed, or recorded at the event. These materials may be used for YWCA Canberra’s promotional purposes. If you do not wish to be photographed or recorded, please inform a staff member immediately upon arrival.
Privacy Statement
Personal information collected at registration will be managed in accordance with our Privacy Policy and is used solely for event management and communication purposes.
Accessibility
If you have accessibility requirements, please notify us at least seven (7) days before the event so appropriate arrangements can be made. Past this date we are unable to accommodate specific requests.
Age Restriction
If applicable, attendees must be [insert age restriction, e.g. “18 years or older”] to attend this event.
Public Health Guidelines
All attendees must comply with current public health directives (including COVID-19 guidelines) as required at the time of the event.
Limitation of Liability
To the extent permitted by law, YWCA Canberra accepts no responsibility for any personal injury, loss, or damage to personal property incurred during the event.
By purchasing a ticket, you acknowledge that you have read and agree to these Terms & Conditions.